Email Us Directly
The fastest way to reach our support team
âąī¸ Response Time
We typically respond within 24-48 hours during business days.
For urgent issues, please mark your email as "Urgent" in the subject line.
We prioritize critical bugs and accessibility issues to ensure the best experience for all users.
How Can We Help You?
Choose the category that best fits your inquiry
Technical Support
Experiencing issues with the calculator or need help troubleshooting?
- Calculator not working properly
- Incorrect calculation results
- Browser compatibility issues
- Mobile device problems
Feature Requests
Have ideas for new features or improvements? We'd love to hear them!
- New calculation modes
- Additional time units
- Export functionality
- Interface improvements
Report a Bug
Found something that's not working as expected? Let us know!
- Visual glitches or errors
- Calculation inaccuracies
- Broken links or buttons
- Performance issues
General Feedback
Share your thoughts about your experience with our platform.
- User experience feedback
- Design suggestions
- Content improvements
- Success stories
Business Inquiries
Interested in partnerships, integrations, or collaborations?
- Partnership opportunities
- API integration requests
- White-label solutions
- Media inquiries
General Questions
Have questions about how our calculators work or how to use them?
- How to use features
- Accuracy questions
- Privacy concerns
- Account questions
Need Quick Answers?
You might find what you're looking for in these resources
đ Self-Service Resources
Pro Tip: Check our FAQ section first! Most common questions are already answered there, which means you'll get your answer immediately without waiting for a response.
Before You Email Us
Help us help you better with these tips
Be Specific
The more details you provide, the faster we can help you. Include:
- What you were trying to do
- What happened instead
- Your browser and device type
- Any error messages you saw
Include Screenshots
A picture is worth a thousand words! If you're reporting a bug or visual issue:
- Take screenshots of the problem
- Include your browser's address bar
- Show any error messages
- Capture the full context
Use Clear Subject Lines
Help us route your email to the right team quickly:
- "Bug Report: Calculator not loading"
- "Feature Request: Add timezone support"
- "Question: How to calculate Korean age"
- "Feedback: Love the new design!"
What to Expect
Confirmation Email
You'll receive an automated confirmation that we've received your message. This usually arrives within minutes of sending your email.
Personal Response
A real person from our team will review your message and respond personally. We don't use AI chatbots for support - you'll always talk to a human.
Follow-up if Needed
If we need more information to help you, we'll reach out. We'll keep working with you until your issue is resolved.
Your Privacy Matters
We take your privacy seriously. Any information you share with us via email is kept strictly confidential and used only to address your inquiry. We never sell, share, or distribute personal information to third parties. For more details, please review our Privacy Policy.